لغة المقابلة:
الإنجليزية
Remote (US)
Full Time
Entry
School of Science and Technology SST Discovery is a tuition-free, college-preparatory charter school that opened in 2008 as the first elementary campus in the San Antonio region. Serving grades PK-7th, it focuses on providing a rigorous education in Science, Technology, Engineering, and Math (STEM) for students. The school promotes a well-rounded educational experience, emphasizing character development and family engagement. SST Discovery is part of a larger system that includes additional campuses in San Antonio, Houston, and Corpus Christi
We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. To be successful as a customer support representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers. Customer Support Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies. Customer Support Requirements: High school diploma or equivalent. Experience in customer service. Strong telephone etiquette. Familiarity with CRM tools. Excellent communication skills. Ability to manage multiple tasks at once. Ability to adapt to different personalities.
الوظيفة
Customer Service Representative
لغة المقابلة
الإنجليزية
الموقع
Remote (US)
نوع الوظيفة
Full Time
مستوى الخبرة
Entry